MIY faqs


Our FAQs are split into 3 sections to make it easier for you. Please choose which area you're interested in.

Holiday Camps

What is the Adult to Child ratio for the camps?
What does my child need to bring to camp?
What shouldn't my child bring to camp?
What happens to belongings/valuables left at camp?
Does my child need money at camp?
Is there toilet facilities?
What dates do the camps run? 
What happens if my child has difficulty settling at camp?
Can my child be in the same group as their sibling/friends
Are there rules for children to follow at camp?
What are the consequences of children who break the rules?
How do waiting lists work?
What do you do when it's raining and cold?
How do you stop members of the public accessing your site?
Are there hand washing facilities?

What is the Adult to Child ratio for the camps?

Our Junior Adventurers (4-8) have a ratio of 1:8, our Senior Adventurers (8-16) ratio is 1:10

What does my child need to bring to camp?

Children should dress in comfortable clothing appropriate for the weather. We suggest you do not send them with new or valuable clothing or belongings. Long trousers and sleeves are essential if kids are in the forest,  All clothing and belongings should be named.

Please provide and apply sun protection cream each morning, we ask that you show your child how to do this before they attend camp. Spray on sun lotion is a good option for younger children as the staff can do this for them and the children can then rub in themselves. Staff will remind children at break times to apply sun cream and help younger ones if needed. It is also a good idea to send a broad-brimmed hat that shades the face, neck and ears.

All children should bring a lunchbox to camp, however, as we do not have refrigeration facilities at the camps, we suggest you provide a small cool bag (lunch box size) containing a frozen carton of juice or a small ice pack. This will keep the contents cold until lunchtime.

We provide all the equipment necessary for all the activities, so there is no need to send your children with anything other than packed lunch, additional clothing and sun protection. Please ensure all clothing is named and that your child brings home all items at the end of the day. It is very difficult for us to locate lost property once children have left camp.

What shouldn't my child bring to camp?

We strongly advise that children don't bring mobile telephones*, watches, computer games, ipods and such like on to camp. There is no real use for these items and they are often mislaid as children are busy and excited doing other things. Staff are trained not to put themselves in a difficult position by taking care of such items and we cannot accept responsibility if they are lost or stolen. Neither the Customer Protection Plan or our insurance cover such items.

Mobile phones: Although we understand the need for older children who make their way to and from camp to have a mobile phone, they are not allowed to be used once on camp, during break times or for photographs. They must be kept in personal baggage at the risk of the owner at all times. Please ensure your child is aware of this.

Due to health and hygiene reasons, we are unfortunately unable to allow any birthday cakes (or any other food treats) to be brought onto camp to be shared with the groups.

What happens to belongings/valuables left at camp?

Please ensure all of your children's belongings are named, this makes it easier for staff to identify any lost property items and ensure that they are returned to their owner straight away. If you realise your child has misplaced an item please contact the camp straight away and you can agree a time that is best for you to collect it. For any named items found on camp, our staff will attempt to contact you to collect before the camp closes. On the last day of camp each season, any unclaimed lost property will be taken to a local charity shop.

Does my child need money at camp?

No, there is no need for children to bring any money to camp as there is nothing to purchase.

My child has a medical condition, do I need to tell you?

Yes - please tell us anything we need to know about your child's health when you make your booking e.g. diabetes, epilepsy, serious allergies and so on. In some cases we may need to send you some more forms and get additional information from you regarding your child's needs. The more information you provide us with the better quality of care we can provide for your child.

What happens if my child has difficulty settling at camp?

You'll be amazed at how much your child's confidence will grow at MIY Adventures. We regularly have parents have tell us how their children started camp very nervously, but by the end of their first few days all signs of nerves had disappeared and they can't wait to come back! Our staff are aware children can be worried about coming to a new childcare setting, and are trained to deal sympathetically with these situations.

In the unlikely event that your child doesn't settle at camp on their first day, please let us know. Very often by speaking to camp team the same day or following morning, we can resolve any problems related to your child not settling.

For your further reassurance, if this is your child's first visit to Miy Adventures and if they are still not happy on the second day of camp, or if you don't want to try them again, we can offer you our Money Back Guarantee. All you need to do is call us by the end of the second day they attended and we will refund your booking in full. What's more, we'll put a free day pass for the same child on your account for them to use when they feel ready to try camp again next year.

This Money Back Guarantee is a genuine offer that applies to all children who are attending MIY Adventures for the first time. No matter how much we try to reassure you that your child will settle in, we appreciate that this is a big step for many parents and children. Therefore, we want you to be able to book your child at MIY Adventures, safe in the knowledge that should it not be right for them at this time, you will not lose out financially.

What if my child takes ill or has an accident at camp?

We're parents too, so we understand your concerns, but don't worry we're well prepared. At each of our childcare settings we have qualified first aid staff who are trained to deal with accidents and illnesses. Fortunately almost everything we have to deal with are grazes on knees, nettle stings and so on. However should a child suffer a more serious injury or fall ill at camp you will be contacted immediately.

What if my child is ill and cannot come to camp?

In fairness to others we can't accept children at camp if they're ill. Please let us know if they have recently had an illness or condition in case they are still infectious. If a child requires medication whilst at camp, please supply it in a well-labelled container and sign a consent form.

Can my child be in the same group as their sibling/friends?

Most children attend camp as individuals - they're either on their own or have a sibling in another group. Our staff always encourage children to get involved with small activities right from the moment they arrive, which helps them make friends in their group and builds confidence right from the start.

We will always try and accommodate any group requests however for children separated by the Junior/Senior age categories this is too difficult , Activity difficulty changes when children are in the senior group so we cannot allow younger children to move to that group, and our junior group activities may not be as engaging for an older child.

If children are of a similar age it still may not be possible to group them with a friends due to numbers however if a request is made early enough we can consider the request, as our staff ratios mean we can't just squeeze in an extra child. 

Grouping requests made within one month of the date of attendance cannot be guaranteed as we will have allocated children to groups at this stage and there may not be room to move them around. If you are booking within one month of the date of attendance we will however be able to confirm at the time of booking whether or not we will be able to accommodate the request.

How do I make a booking?

Booking with MIY Adventures could not be simpler! You can either book online by clicking 'Book Now" at the top of the page, by emailing us at booking@miyltd.com or give us a call on 07767074518

Is there toilet facilities?

MIY Adventure camp has a Tree Bog toilet, this is a form of compost toilet which has willows and other nutrient-hungry plants planted around it. The waste is held in a chamber open to the air which allows it to decompose rapidly, it is completely safe, hygienic and very eco friendly. It is private just like any other bathroom should be.

Is there hand washing facilities?

MIY Adventure camp takes health and hygiene very seriously, we have various stations at our camps such as dishwashing area, hand washing area and drinking water area. We us Bio D sanitising hand wash - Lime & Aloe vera. It is readily biodegradable, gentle on skin, BUAV and vegan society approved as well as being tested to British standards.

How do you stop members of the public accessing your site?

Your child may see members of the public and dog walkers on the short walk from the car park to our forest site but we have a high adult to child ratio exactly for this type of situation and can ensure your child is under observation at all times.

We put signs up to show where the camp is in operation on that particular day and dog walkers usually respect this space. Our staff are always on hand in the event that we may have a visit from an inquisitive dog and the children are taught to stay still and not cause any excitement.

What do you do when it's raining and cold?

our camp is fully equipped for adverse weather, we have an expedition set up which means that most of our camp area is covered by a heavy duty tarp which is attached to trees by chains. We also have a 15 seater Lavvu which has a wood burning stove. So children are never far away from heat.

In the unlikely event the weather becomes very extreme and a weather warning is issued. MIY staff will assess the situation before contacting our local indoor facility. We will have already asked prior permission to transport children in these cases, all guardians will be contacted and made aware pick up location has changed.

How do waiting lists work?

Because MIY is a locally run small business, we have to plan efficiently to ensure we can keep providing our services without charging too much. Waiting lists generally work on a first come first serve basis. However if our waiting list grows to 8 children looking for the same group camp, then we will endeavour to add extra staff so we can create an additional group.

What dates do camps run?

Camps run over the school holidays and most breaks, we also offer Home educators special camps midweek which can be customised to the specific curriculum the children are following at that time, midweek half days for home educated groups start from £5 per child. Children's activity days and birthdays can also be arranged at the camp.

Are there rules children must follow at camp?

We always discuss camp etiquette and rules at the beginning of each camp, we repeat our more important safety rules every day of camp or when starting a new activity if relevant. We keep rules the necessary so children can play freely and discover.  

Listen to your coach

Do not wander off

Stay within our boundaries

Listen to others

Keep our hands / feet to ourselves

Respect each other

Take care of our equipment

Use kind words

Do not eat anything found in the woods

What are the consequences of children who break the rules?

If a coach sees a child who breaks the rules, the child will be gently reminded of why the rule is important and the outcomes that breaking it could cause. If a child continuously and consciously breaks rules, then we will make sure we speak to the guardians of that child on collection. If dangerous or destructive behaviour continued with disregard to any previous discussions, then we will have no choice but to ask the child's guardians to remove them from camp.